CUSTOM ORDERS

GENERAL INFORMATION

DO YOU DO CUSTOM ORDERS?

Yes! Sam's Simple Decor loves custom orders and working with clients to get exactly what they are looking for. 

WHAT TYPE OF CUSTOM ORDERS DO YOU DO?

At the moment we are offering custom orders for the following items:

  • Wedding Suites

  • Real Foil Prints

  • Wedding Signs

  • Posters

CUSTOM POSTERS/PRINTS

CAN I CUSTOMIZE YOUR PREMADE PRINTS?

Some aspects of our premade prints can be customized. For example we can edit the color of text, the color of the background, the font, and the quotes. In order to customize premade prints, our "Revision Print" listing needs to be purchased at checkout. Please see "Print Shop Extras" for more information.

I WOULD LOVE A COMPLETELY UNIQUE PRINT. CAN YOU DO THAT?

Yes! Please go to "Print Shop Extras" to purchase a custom print listing. More information will be detailed in that listing.

HOW LONG DOES IT TAKE TO CREATE A CUSTOM POSTER?

I will send you a proof within 3 business days after purchase. From there, two (2) revisions are allowed before additional revisions are required to be purchased. Once the design has been approved, your custom poster will be printed and shipped to you! Due to the nature of custom orders and revisions, the design process may take longer than others. Our goal is to ship the custom prints out within 2 weeks of purchase. 

CAN I CANCEL/RETURN MY CUSTOM ORDER?

Unfortunately no, custom orders cannot be returned. Custom orders may be cancelled within 24 hours of purchase. Please see our "FAQs" page for more information on cancelling custom orders.

CUSTOM GOLD FOIL PRINTS

I NOTICED SOME OF YOUR PRINTS ARE OFFERED IN FOIL AND OTHERS AREN'T. CAN I GET ANY PRINT WITH REAL FOIL?

Most of our prints can be made with real foil! If you would like real foil accents on any of our prints, please send us an email at contact@samssimpledecor.com and we can create a custom listing just for you!

CAN YOU DESIGN ME A CUSTOM REAL FOIL PRINT?

Yes! Please go to "Print Shop Extras" to purchase a custom real foil listing. More information will be detailed in that listing.

I WOULD LOVE A FOIL PRINT WITH A DIFFERENT COLORED PAPER. CAN YOU DO THAT?

Yes! Please go to "Print Shop Extras" to purchase a custom real foil listing. Our colored paper options will be outlined in that listing. We can also print any of our existing gold foil prints on different paper. Please purchase our "Real Foil Paper Upgrade" listing at checkout to change the paper color.

CUSTOM WEDDING SUITE & SIGNS

CAN I CUSTOMIZE YOUR PREMADE WEDDING SUITE PRODUCTS?

Some aspects of our premade prints can be customized. For example we can edit the color of text, the text, and the font. The graphics in the wedding suite cannot be customized (ie. the florals, and leaves). However, we have many options for florals and leaves with different colors and layouts. Please send us an email at contact@samssimpledecor.com and we can give you more information!

CAN YOU DESIGN A CUSTOM WEDDING SUITE OR WEDDING PAPER GOODS FOR ME?

Yes! Please go to "Wedding Shop Extras" to purchase a custom listing. More information will be detailed in that listing.

There will be a custom listing option for Wedding Suite Items (Invitations, Save the Dates, etc.) and a custom listing option for wedding table signs (cocktail sign, cards and gift sign, etc).

I DON'T SEE A WEDDING SUITE ITEM THAT I WOULD LIKE TO PURCHASE. CAN YOU DESIGN IT FOR ME?

Yes! We are still working on adding more wedding designs to the shop. In the meantime, if you don't see an item that you are looking for (for example, ceremony program cards) please send us an email at contact@samssimpledecor.com and we will work with you to design exactly what you are looking for!

I NEED A DIFFERENT QUANTITY FOR ITEMS THAN WHAT IS LISTED IN YOUR SHOP. CAN I BUY THE EXACT QUANTITY I NEED?

Yes! As long as the minimum amount is purchased (typically 25 items), we can create a custom listing for you with the exact number of paper goods needed. Send us an email at contact@samssimpledecor.com with a request and any questions!

HAVE ANY OTHER QUESTIONS? PLEASE SEND US AN EMAIL AT

CONTACT@SAMSSIMPLEDECOR.COM

SHOP

MORE INFO

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